Forms and surveys

Forms and surveys that ask one question per screen; respondents land in Contacts.

Marketing › Forms is where you build forms like a discovery call form, an application form, a satisfaction survey, or webinar feedback. Respondents see the questions one at a time on screen; they move on with Enter and can use the 1–9 keys for options. The form opens at your school's address (your-school-address/f/form-name) and uses the accent color from your Brand Kit.

Creating a form

Click New form or pick one of the ready-made templates: Discovery call form, Satisfaction survey (NPS), Webinar feedback.
If you like, use Create with AI: describe the form's purpose in one sentence (e.g., “Learn the person's situation and goal for a career coaching discovery call”), and AI prepares the questions and saves them as a draft. 1 credit; if AI can't produce a draft, no credit is deducted.
Select a question in the list on the left and edit it in the middle. Add a new question with Add question; change the order with the arrows.
Preview on the right shows the form as respondents will see it (it doesn't save responses).
When it's ready, click Publish. Changes you make to a published form go live as soon as you save them.

Question types

Type	What it's for
Full name	The person is added to Contacts under this name
Short / long answer	Free text
Single choice / multiple choice	One or several of the options
Rating	1–5 or 1–10
Recommendation score (NPS)	0–10; the NPS score is calculated on the summary screen
Email, phone, date	The format is checked
Info screen	Shows text only, asks for no answer

Conditional branching (Logic)

In the Logic box under a question, click Add rule: for example, “If the answer is not Other → question 4” or “If the rating is less than 7 → End form.” A rule can only skip forward; the first matching rule applies, and if there's no rule, the next question follows. Required questions that are skipped aren't asked of the respondent.

Sharing

Link: copy it from the Share tab; use it in your Instagram bio, WhatsApp, email, or inside a course.
Page Studio: in the page editor, just tell AI “add the … form”; the form appears inside the page as a live block.
Another site: paste the embed code into the HTML area of WordPress, Wix, or your own site.

Responses

In the Responses tab, Table shows each response as a row; click a row to open all the answers, and delete the response if needed. Summary shows the distribution, average, NPS, and latest text answers for each question. Download CSV gives you a file that opens in Excel.

Contacts, consents, and automation

If the form has an email question, the respondent is added to Contacts with the form:form-name tag (you can change the tag in the Settings tab). An existing contact's name and phone number aren't changed by the form.
A form that asks for an email or phone number always ends with a mandatory KVKK (Turkish Personal Data Protection Law) privacy notice acknowledgment. The email consent (commercial messages) box is optional; people who tick it get a confirmation link, and campaign emails don't go to people who don't confirm.
In an automation rule, choose the Form Submitted trigger to start a welcome or follow-up series for people who fill in the form.

TipFor surveys, you can turn on Settings › One response per person: a second response from the same device or internet connection within 24 hours is blocked. If respondents are on the same school or office network (e.g., after a live training), leave it off.