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Emails aren't being sent or are going to spam

Five things to check.

Updated: October 2, 2026
  1. Is the automation on? Automations that were migrated or newly set up may start turned off.
  2. Is the series tied to a rule? A series that isn't tied to a rule is sent to no one.
  3. Is the filter correct? A product or source tag filter may be leaving out the person you expect.
  4. Does the person have consent? Marketing emails are not sent to people who haven't given commercial message consent or who have unsubscribed.
  5. Sender address: if your domain isn't verified, emails are sent from yourbrand@bilgiticareti.com; this is normal and protects deliverability.

You can see send, open, click, and bounce rates in Analytics › Email. If the problem continues, ask the assistant or write to support.

Analytics › Email screen
Analytics › EmailScreenshot

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