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Call types and rules

Duration, price, days, hours, breaks, capacity, and questions.

Updated: October 2, 2026

Each call type has its own rules: Appointments › Types and settings › call type › Rules.

Appointments › Types and settings screen
Appointments › Types and settingsScreenshot
  • Basics: name, duration, price (free if 0).
  • Availability: which days, the time range, breaks, how far in advance the earliest booking can be made, and how many days ahead bookings are open.
  • Capacity: how many calls will be offered in total. The booking area on the page shows the remaining number.
  • Auto-approve: if on, a free appointment is confirmed immediately; if off, you approve it. A paid appointment is confirmed once payment is received.
  • Meeting room, phone requirement, and pre-call questions (for example, what is your goal, what is your current situation).

Conflicts are calculated by duration: if a 45-minute appointment starts at 10:00, 10:30 is also blocked.

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