Template: Cancellation and Refund Policy

Distribution: the book's type (free / paid and its price), the download form, the pages that use the book; copying the download link, opening the product.
Last 30 days: the number of downloads, people who joined your list through the book form, sales, and revenue.
With AI: write or rewrite a chapter, a cover alternative, a promotional email, and social posts (drafted to the AI Coach). The AI cover creates a topic-appropriate vertical image from the book's title and subject; there is no text on it, and the title is written on the cover page.

A template of cancellation and refund rules for digital products, live events, and sessions.

1. Digital content (course, ebook, recorded training)

If a cancellation is requested before access is opened, the price is refunded in full. Once access has been opened, there is no right of withdrawal under Art. 15 of the Distance Contracts Regulation. The Seller may, at its own discretion, offer an additional satisfaction guarantee; if it does, it states the duration and terms on the product page.

2. Live training and webinars

For cancellations made at least 48 hours before the event date, the price is refunded. For later cancellations, no refund is given; if available, access to the recording is provided. If the event is canceled or postponed by the Seller, the Buyer chooses between accepting the new date or receiving a full refund.

3. One-on-one session

Cancellation or rescheduling at least 24 hours before the appointment is free. For later cancellations and no-shows, the fee is not refunded.

4. Refund process

Refund requests are sent to the Seller’s email address. Approved refunds are made within 14 days to the method by which the payment was made, and access to the relevant content is closed.